Hopefully it lasts longer this time as $50 every 4 days or so is not acceptable. Regardless, it said I was out of high speed data and needed to purchase more. The phone system today rattled off usage numbers but it was too fast and unexpected for me to make sense out of it. The only thing consistent with T-Mobile is there inconsistencies and worsening service! Maybe I should look into going back to Verizon. Further, the slower speed I got after that was fast enough to be somewhat useful whereas in the more recent past I could not get any web page to load.

I surprisingly ran out of 7GB of data in about 4 days (never had that happen anywhere so fast before with the same type of usage odd) and I never received any e-mails about my purchase or reaching 80% and 100% of the high speed data like I always have. I actually received your reply in my e-mail this time! How nice! However, the message said I could reply to it straight from my e-mail, but my reply bounced back. They eventually tried to forward me to T-Mobile but that failed multiple times with a dropped call. Sprint tried to help but simply had no idea what to do with this T-mobile hotspot device. That computerized lady voice is all that is left.ДЄlso, I learned recently, the hard way, that you can no longer call T-mobile using a Sprint phone as it will automatically send you to Sprint, who recently purchased T-mobile.

All I can say is try it for as long as it exists. I have no idea how long the T-mobile phone auto refill service will last. Once you add sufficient funds to your account, it will allow you to select and purchase the On Demand Data Pass plan option for your mobile hotspot. Add funds to your T-mobile account using a credit or debit card (or prepay T-Mobile refill card, if you can still find/purchase one at a store) and,Дў. You will need to know your hotspot device's phone number and your personal passcode that should have been set up when you bought the device. You will have to call T-Mobile's auto-phone service at 1-87 or 1-87. The only way left to refill and activate these prepaid hotspots is by phone. It's clear that we have been left behind but here is what I have found that may be a workable solution. Hi and all other prepaid mobile hotspot users, Strange, disappointing, and time consuming. Seems there really is no plan to ever fix the issue. Every time I call T-Mobile I am told the issue is being worked on. I unfortunately ran into this issue at Christmas time when I was wanting to buy data for streaming Christmas music but T-Mobile was gone for the holiday. The only choice is to call T-Mobile or go to a store to buy data. Searching the T-Mobile website leads to dead ends. Nowadays when the button is clicked the browser times out instead of taking me to the T-Mobile order web page. I used to be able to take the following easy steps to get to an order page: 1) turn on my hot spot device, 2) connect to the wireless signal, 3) open internet browser, 4) ConnectMe web page loads with 'get started' button, 4) click the aforementioned button. Even the local store rep tells me how poor the prepaid customer service is. I have not been able to find a order page to add time/data to my hot spot device for probably close to two years now and have called T-Mobile many times with no resolution.

Att prepaid hotspot